Khanh Pham is an experienced project manager: 12 years’ experience as a Squad Leader, a Project Manager and a Design Leader, a Data Visualizer, a UX,UI, Web Designer. Successfully run many projects: Visualization Projects, Digital Projects, Web Projects, Banner, Email Marketing Projects and Design Projects
Khanh Pham

linkedin.com/in/phamhoangkhanh
be.net/phamhoangkhanh

Area Of Expertise

Project Management
Web UX/UI Design
Data Visualization

Professional Skills
Manage Multi-tasks
Manage Budget, Timeline
UX Design
Visualize Mindset
Creative, Logical Thinking
Business Analysis
Decision Making
Tools

Agile, Kanban, Scrum
Asana, Jira
PS, AI, DW, FL
Figma, Sketch, Zeplin
G Suite Online
Word, Excel, Powerpoint

International Clients
Interests
Languages
Khanh Pham Contact

📞 (714)548-1690
✉️ nhip1911@gmail.com
🏠 Huntington Beach, CA. 92649

Khanh Pham

Project Manager


12 ys
Experience
86 +
Projects
45 +
Websites
25 +
Clients
98 %
C.Satisfaction

★ PERSONAL SUMMARY


I have a high passion in what I work. I am a responsible person, fast learner, hard worker, reliable, self-motivated, eye on detail. I could either work individually or teamwork in pressure situations with minimal supervision.
Most Impressive Accomplishment

Skills

★ WORK EXPERIENCE


PROJECT MANAGER | UX,UI DESIGNER
Freelancer
11/2019 - 12/2019
External
  • • Manage India development team and find suitable coding vendors: Brief project goals and requirements to ensure projects run smoothly and completely
Internal
  • • Analyze ecommerce websites for distributor, retailer and wholesaler, analyze user flow and design UX/UI for the website
Projects | Tech | Clients
  • LeEyelash - Cosmetic ecommerce website for retailer | OpenCart
    Synnova - US
  • • LeEyelash Wholesale - Cosmetic ecommerce website for wholesale | ASP.net, SAP
    Synnova - US
Tools:Asana • Google Sheet • Figma
SENIOR DIGITAL PROJECT MANAGER
06/2019 - 08/2019
External
  • • Communicate, build and maintain a strong relationship with Denmark PMs or clients for business requirements, expectations of digital projects
  • • Lead and manage projects for clients: prepare, propose, advise or consult the estimated quotation, technologies, progress and resource - a high level of creative and strategic recommendations to the client
  • • Delivery and follow up with the clients for the quality of the complete projects to ensure high satisfaction
  • • Gather and share the client’s feedback with the internal team to improve technical solutions
Internal
  • • Project management: Main project coordinator between clients and cross-functional departments: Frontend, Backend, Designer, Quality Control to provide the client with the best solution regards to quality, timely delivery and reporting
  • • Lead digital projects: project estimation cost/budget, business analysis, budget control, people and risk management
  • • Identify risk, problem solving, and find innovative solutions
  • • Manage and delivery projects by using Asana and create manage templates in excel. QC / QA the final projects
  • • Cooperate with the accountant to invoice the clients timely and correctly
  • • Design UI and analyze UX for Lego PDP system, Email marketing, Banners
Projects | Tech | Clients
  • • Banners: Oral Semaglutide | HTML5, DCM
    Novo Nordisk - DK
  • • Email marketing: Soul Celebration, NN Science Week
    Novo Nordisk - DK
  • • PDP Website: Lego Product Detail Page System | Umbraco
    LEGO - DK
  • • Website: Also.com - Microsoft portal | First Spirit, Umbraco
    ALSO - DK
  • • Website maintenance: robotize.com, sovinobrands.dk, againstdrugs.dk, saloncph.dk,… | Umbraco
    Spring Production - DK
  • • Microsoft Forms survey
    Novo Nordisk - DK
Tools:Asana • Google Double Click • Litmus • Microsoft Forms
SQUAD LEADER | PROJECT MANAGER | UX,UI DESIGNER
Kyanon Digital (Production House) 11
09/2017 - 06/2019
External
  • • Communicate for business requirements, expectations and maintain good relationship with clients
  • • Successfully negotiate $100,000 quotations for 2 extend contracts & 3 new function enhancements with Samsung
  • • Manage & follow acceptance, liquidation, paperwork until complete
  • • Strong presentation skills, able to explain technical specification in a simplified manner to non-tech clients
Internal
  • • Lead 7 teams: Data Crawler, Developer, Designer, Data Engineer, Data Visualizer, Data Report, Quality Control
  • • Manage Visual squad with 12 - 15 members: evaluate CV, interview, recruit, daily manage, monthly review
  • • Keep team rhythm & harmony with happiness & friendly environment but work effectively
  • • Provide training courses and support for team members
  • • Product Owner: Provide product vision and direction. Ensure deliver to run smoothly and meet client expectations
  • • Agile Project Manager & Project Leader: Responsible for estimation, planning, execution, risk mitigation, tracking, communication, and reporting though the projects
  • • Ensure the high quality of projects by working with Data Crawlers to ensure the data crawled correctly, Designer to guide the UX UI, Developers to make sure the design implementing exactly, Data Engineers to extract, transform, load data manually & automatically, Data Visualizer to direct the dashboard insights, Quality Control to ensure the quality of the products & projects, Data Report to report data to client daily monthly
  • • Business Analysis: Analyze and translate business requirements & goals into technical specification, explain the project's requirements to the development team and stakeholder accurately
  • • Data Analysis and Data Visualizer: Analyze big ecommerce data to understand the business insight, use chart combination creatively to visualize data on dashboard for reporting and business decision making
  • • Design Leader: Manage a design team, give the direction and ensure quality of design projects
  • • UX, UI Designer: Design user flow, wireframe, dashboard, visualize data, website, graphic on requested
Projects | Tech | Clients
  • Consumer Journey Mapping - Ecommerce ETL Tableau Data Visualization Tool | Tableau
    Cheil, Samsung - VN
  • E-brand Scoring - Ecommerce ETL Data Visualization Tool (Audit Tool) | Dev-Express
    Cheil, Samsung - VN
  • Veep - Grab Booking Price & Weather ETL Data Visualization | Tableau
    Kyanon - VN
  • • Synthesis Chart - Data Visualization Web based Application | Amcharts
    Synthesis - SG
  • Nippon Paint - Website Data Input Automatically | Drupal 8
    Nippon - VN
  • SCG & ANZ Stadium - Finding Seats and Facilities Web based Application | Umbraco
    Tangible - AU
  • • SCG Stadium - Create SVGs Integrate to Google Map | SVG-Illustrator
    Tangible - AU
  • • VNG Career Website | Drupal 8
    VNG - VN
  • • PopTV Mobile Website | UX/UI Design Consultant
    PopTV - VN
  • • Kyanon Branding Identity Guideline | Design
    Kyanon - VN
  • • Design Graphic & Office | Design
    Kyanon - VN
Tools:AsanaTableauSketchFigmaZeplin • Power Point
DIGITAL PROJECT MANAGER
Pycogroup (Production House) 10
06/2016 - 07/2017
External
  • • Coordinate clients: Digital Prod and BETC in Europe, Epsilon in US to get digital projects requirements and specification
  • • Discuss, clarify, carefully review the requirements and troubleshoot issues, problems of the projects with the clients
Internal
Online Ad Projects: Banners (Html, Flash, Static, Gif Animation, Video), Microsite, Facebook Ads
  • • Analyze the requirements; Forecast, estimate and plan projects; Organize resources, control qualities and deadlines, and assess the risks of the projects
  • • Manage projects and tasks: Utilize JIRA with responsibility of creating project's Epics for team members, assigning tasks, coordinating completion of daily tasks, monitor and control the quality of Design Projects effectively
  • • Assign, communicate, explain the project's requirements to designers and developers accurately
  • • Deliver, update, fix bug of products according to client's feedback
  • • Upload banners ads (applied specifications of DCM, IAB, DC, Sizmek, Webporama, Havas Media, MSN responsive skin) to internet "ad-serving": Google Double Click, Sizmek, Adform, Facebook, Youtube, Perform ads testing to ensure high quality
  • • Report costs to the clients, workloads to upper managers and head of Design Department
Email Marketing Projects:
  • • Contact and discuss the design and specification of new Emails Marketing projects with clients
  • • Manage Email marketing production: Assign, follow, quality control, fix bug of implementing HTML tasks
  • • Upload emails to Litmus and test emails with compatible software, screens and devices to ensure the qualities of images, HTML email's structures, text versions
Projects | Tech | Clients
  • • Banners: Guerlain, Asics, Nespresso, Kiabi, Omega, Vacheron, Dior, Diesel, Volvic, Isover, ... | DCM, IAB, DC, Sizmek, Webporama, Havas Media, MSN
    Digital Prod - FR
  • • Website skin: Chloé, Calvin Klein, Miu Miu, ...
    Digital Prod - FR
  • • Facebook-ad canvas: Zadig, ...
    Digital Prod - FR
  • • Email marketing: BETC, Chanel, Sofinco, ...
    Digital Prod, BETC - FR
  • • Email marketing: Clubmed, ...
    Epsilon - US
Tools:Jira • Google Double Click • Facebook Ad • Youtube Ad • Sizmek Ad • Litmus
DESIGN PROJECT MANAGER
04/2016 - 06/2016
  • • Work with Japanese Manager and Clients
  • • Manage 2 members team: a designer and a developer
  • • Build team: create a test to evaluate frontend developer, interview and recruit team members
  • • Manage design, web and email projects: read and translate Japanese documents into English, translate business goals into technical requirements, run, follow, test, fix bug to ensure the quality, deliver projects
  • • Design UI for Japanese websites, design logo, name card, website, BPO on requested
  • • Use Wordpress to implement HTML CSS and customize themes
Projects | Tech | Clients
WEB DESIGNER
Freelancer
01/2015 - 04/2016
  • • Design: Website, graphics, printing, logos, invoices, magazines on requested
  • • Create layout, customize themes and manage an e-commerce website by using Shopify, Tomatocart CMS
  • • Customize themes, implement changes/extensions, input data and manage website by using Wordpress
Projects | Tech | Clients
  • Quinndentaloc.com - Project Manage & Design Quinn Dental website | Wordpress
    Quinn Dental - US
  • Vietnam-phototours.com - Project Manage & Customize Vietnam Photo Tours website | Wordpress
    Vietnam Photo Tours - VN
  • • Sleepcollectionfurniture.com - Design website | Shopify
    Sofa factory - US
  • • Sofafactoryoc.com - Sofa Ecommerce website | Shopify
    Sofa factory - US
  • • Monngoncali.com - Restaurant Blog | Wordpress
    Personal
WEB DESIGN LEADER
Like.vn (Glass Egg) 8
01/2015 - 04/2016
  • • Lead 2 designers and coordinate 4 teams marketing, art, design and development, report to Lead Project Manager
  • • Get requirements, estimate timeline, keep track and run design projects, manage monthly task, run projects
  • • Design high quality web campaigns with UI, UX standard to assist brand in translating marketing strategy into design idea: banners, creative & unique campaign teaser, landing page, subpage, website, flash
Projects | Tech | Clients
  • • 3.like.vn - 3 Web Game Online | Design & Build full marketing campaign package
    Like.vn - VN
  • • tql.like.vn - Tam Quoc Lun Web Game Online | Design & Build full marketing campaign package
    Like.vn - VN
ASSISTANT PROJECT MANAGER
03/2014 - 05/2014
External
  • • Troubleshoot/discuss with France project managers (via email, messenger, PMS tool)
  • • Find suitable and work with 3d outsourcer
Internal
  • • Manage digital presentation application projects in Pharmacy Industry
  • • Coordinate 4 teams: Photoshop, Frontend Developer, Backend Developer, Quality Control
  • • Analyze, build, manage and track project specifications document (storyboard)
  • • Organize resources, estimate cost, plan timeline, manage the development process, control and ensure the quality of projects and deliver projects on time and on budget
Projects | Tech | Clients
  • • Demoficine, Gastriwin, Zentiva, Pathway, Sanofi - Digital presentation application | HTML5
    Drcom - FR
Tools: • ERP • Gantt Chart • Redmine (Post dev ticket) • Google talk
GENERAL MANAGER
08/2013 - Present
  • • Revenue: Sale & delivery products, drive the growth of revenue, profit margin
  • • Customer: Find new customers, keep in touch with old customers
  • • Branding: Build a strong and consistent brand identity
  • • Marketing: hold Marketing campaign mix for new arrival products such as events, promotions, sales…
  • • SEO - Search Engine Optimization for the website
  • • PR / Viral / Forum seeding: create topics of forum seeding, write PR articles for advertising products that drive profit
  • • Design, launch & run marketing tool: Meo Yeu Website, Facebook fan page, Google plus fan page, Youtube video channel, Flick, Pinterest and forum seeding
  • • Website: design and implement HTML & CSS, enhance UX of E-commerce website, update promotion, contents & products
  • • Webmaster (update product, content, change website html, css…)
  • • Product: Manage products, search & purchase new products, analyze old products
  • • Photographer: take and retouch photos of the products
Projects | Tech | Clients
  • • Meoyeu.us - Meo Yeu shop men and women famous brand name accessories from US | Tomatocart CMS
    Meo Yeu - VN
Tools: • Tomatocart • Youtube video creation • Facebook Fanpage • Google Business, Map, Analytic, Webmaster
ASSOCIATE PROJECT MANAGER
12/2012 - 07/2013
External
  • • Coordinate external teams: Meeting with brand manager and product manager. Discuss new marketing campaigns. Translate the campaign into design ideas. Brief the idea with team members
Internal
  • • Plan, execute and deliver a mobile game Dong Phuong Hiep website
  • • Coordinate 5 teams: Brand, Product, Marketing, Design, Development, Quality Control
  • • Manage: Use DND online tool to organize daily task, control timeline, control the quality of Gunny.zing.com, Boom.zing.vn, Thankhuc.com.vn the campaign design, review team members, monthly report
  • • Research, present and apply: A/B testing, new web trend, web usability, layout solution, Infographic, Boom in-game quest
  • • Training new members: web usability, banner knowledge
  • • Leader of DND Creative Contest - Winner
  • • Take internal project management test - Rank 2/4
Contest
  • • Lead 3 members: 1 designer, 1 developer, 1 quality controller
  • • Goal: increase conversion rate for Gunny website
  • • 2.5 months project, coordinate relevant teams, estimate timeline resources, ensure projects run smoothly, provide solution
  • • Process: Survey customers and marketing team › Research old IDlogin page › Create new wireframe › design new IDlogin › do A/B testing › Present new ideas › Report increased conversion data
Dong Phuong Hiep website project
  • • Lead 5 members: 2 designers, 2 developers, 1 quality controller
  • • Goal: Create a full package of website: 1 teaser, 2 promotion event landing page / sub-web, 1 homepage, 1 mobile website
  • • Manage: 2 months project, coordinate relevant teams, get requirements, estimate, control timeline resources, weekly meeting, ensure projects run smoothly, solve project problems, final delivery
Tools: • Google Analytics (A/B testing) • DND online tool of controlling project • Crazy Egg • VNG Survey Tool
WEB PROJECT COORDINATOR
02/2012 - 12/2012
External
  • • Work as a contact point for web game online projects, contact Brand Manager and Product Owner to get requirements
Internal
  • • Coordinate 5 teams: Brand, Product, Marketing, Design, Develop, Quality Control
  • • Manage and operate daily task, control quality of Gunny.zing.com, Boom.zing.vn, Thankhuc.com.vn design
  • • Research Web usability, Usability testing, Human factor, Google analytic, Axure
  • • Brief the idea with team members, discuss, research and translate the campaign into design idea
  • • Assign tasks, control timeline, check quality, delivery final website
  • • Participate in projects as a web designer, design banner, landing page, subweb, image content
  • • Report to leader & department head (Workload, quality, website statistics, review team members...)
Tools: • Axure • DND online tool of managing daily task • Strong experience in design tools: Photoshop, Illustrator, Flash, Dream weaver • Office tool: Excel, Power point, Word
SENIOR WEB DESIGNER
02/2009 - 02/2012
  • • Assist brand and implement a marketing strategy
  • • Join design projects as the key designer
  • • Have ability to translate marketing idea into high quality designs
  • • Create wireframes based on grid standard, responsive & mobile website with UI, UX standard
  • • Design web campaigns with UI, UX standard to assist brand and implement a marketing strategy
  • • Design high quality banners, creative & unique campaign teaser, landing page, subpage, fun mini games, fantastic lotteries
  • • Visualize Infographic content for VNG games
  • • Research present and apply: Web usability, User experience, Don’t make me think - Steve Krug's, Search and Optimize image, 8 Layout solutions to improve your design
  • • Participate in team training: Web responsive, Web trend 2012, Grid, How to create a wireframe
  • • Join a lot of presents and have knowledge in “Web responsive”, “Web trend 2012”, “Grid”, “How to create wireframe”
Projects | Tech | Clients
  • • Design a full package of website (ecommerce, Casual game, MMO game, game portal): Gunny, Boom, Zing play, Moly, Elsword, Kiem The, Kiem Tien, Tien Hiep Truyen Ki, Vo Lam Ngu Ba, Phuc khoi, Ani world, Zing game, Zing Dance…
    VNG - VN
Tools: • Photoshop • Illustrator • Flash • Dream weaver
WEB DESIGNER
Cyber Media 4
08/2008 - 01/2009
  • • Design campaign websites of Nivea, Clear, Samsung, KFC, Honda, Clear Unilever, Zenplaza included banners, landing page, mini games, graphic design
  • • Cut HTML, CSS
  • • Join online viral team “Clear Squad Event” forum seeding
WEB DESIGNER
CUBE Joint Stock Company 3
06/2008 - 08/2008
  • • Design gif + flash banner, full e-commercial website Avala (homepage and all subpages)
  • • Cut HTML (table), CSS
  • • Product photos retouch
WEB DESIGNER
Song Minh Solution Ltd 2
11/2007 - 02/2008
  • • Design banners, websites, software interface, logo, stationary on requested
INTERNSHIP
FPT Distribution Ltd1
03/2007 - 05/2007
  • • Research/Essay: Internal control systems of inventory
  • • Score: 9/2010

★ EDUCATION


ESLI at West Texas A&M, US
3.2 - English as a Second Language, Grammar, Writing, Reading, Speaking/Listening, Intensive Skills
2015
DPI Center, VN
Good - Typography Certificate
2009 - 2010
FPT Arena - Aptech Worldwide Corporation, VN
The grade of Distinction - Diploma in Multimedia, Advertising In Print and CBT Development
2007 - 2008
Ho Chi Minh City Open University, VN
Satisfactory - Bachelor of Accountant, Finance, Economics, Banking
2003 - 2008